Is it possible for people to try a different bank when looking for mortgages?

My parents had their house on the market for over a year. There were these people who had wanted their house for months and months. After all the signings and stress, they finally signed a contract and tried to get a mortgage for less then the house. They got rejected now my parents feel vindictated because these people where saying for so long how they could easily get a mortgage, if not with one bank can they try another??Is it possible for people to try a different bank when looking for mortgages?
Sure


They can go to as many as they like to find one that fits their needs.Is it possible for people to try a different bank when looking for mortgages?
They can go to as many banks as they want. Just because one bank says no doesn't mean another one will say the same. Your best bet is to deal with a mortgage broker who deals with multiple banks at once. They can kind of shop it around for your buyer instead of your buyer going to each individual bank themselves.
I would recommend they go to a reputable source like http://www.golendershopping.com , they only need to apply once and they can get quotes from up to 3 different lenders. That way they should know if they can get approved or not, some lenders are very 'picky' right now on approving borrowers.
Most people go to several banks when looking for a mortgage. Or they can use a broker who does the same thing, unless they are tied to a particular lender.